Richmond, Missouri’s Home
for Water Softeners, Water Filters,
& Water Delivery

Yes. Richmond’s drinking water meets federal and state drinking water standards. According to the most recent Consumer Confidence Report (CCR), water provided by Richmond PWS complied with EPA and Missouri Department of Natural Resources (DNR) regulations during the reporting period.

Yes. Richmond tap water is considered moderately hard. Based on optional monitoring results, hardness levels are approximately 145–150 mg/L as calcium carbonate. Water hardness at this level can contribute to mineral scale buildup on plumbing fixtures, appliances, and water-using equipment over time.

PFAS were not reported as detected in Richmond’s most recent Consumer Confidence Report. The EPA is in the process of setting new maximum contaminant levels (MCLs), which range from 4 to 10 parts per trillion, equal to 0.00000000004 for PFOA and PFOS individually, and up to 0.0000000001 for PFNA, PFHxS, and HFPO-DA (GenX Chemicals). As you can see in the water quality report, PFAS compounds were not listed among detected contaminants. Click here to learn more about our whole house PFAS filtration systems.

No. Fluoride was not detected in Richmond’s drinking water during the most recent reporting period. Richmond does not add fluoride to its water supply. Any trace fluoride present would occur naturally from mineral deposits and is monitored in accordance with state and federal guidelines.

Richmond’s drinking water comes from groundwater wells. Specifically, the system draws water from Well #3, #5, and #6, which access underground aquifers. As groundwater moves through soil and rock, it can dissolve naturally occurring minerals and trace substances, which is why routine testing and treatment are required before the water is delivered to homes.

Richmond treats its drinking water using groundwater treatment methods designed to ensure safety and reliability. Treatment includes disinfection to control microbial contaminants and routine monitoring to meet EPA and Missouri DNR drinking water standards. Water quality is tested regularly throughout treatment and distribution.

While Richmond’s water meets all safety standards, some residents choose additional treatment based on personal preference. A water softener may help reduce scale caused by moderate hardness, while filtration systems can improve taste, odor, or address specific concerns such as chlorine or trace contaminants at the tap.

Richmond monitors drinking water quality through regular sampling and testing conducted under state and federal drinking water requirements. Samples are analyzed for regulated contaminants, disinfection byproducts, lead and copper, and select unregulated contaminants. Results are reviewed by the Missouri Department of Natural Resources to confirm compliance and ensure water safety.

You can access the most recent Richmond Tap Water Quality Report here.